This is prime time to examine current business processes and redesign them for a unique customer journey, optimized resource utilization, and sustaining your competitive advantage. Business process management (BPM) revisited! So, you need to: Flowchart current as-is...
The days when someone in a fancy office in an upper floor wrote a strategy, got it approved from the board of directors, and sent it down to the various functions to execute, are gone. Everyone should be included in the strategy development process. Section heads,...
Robotic process automation (RPA) without Business Process Management (BPM) is like constructing a building without a blueprint. The lack of understanding of the time, cost, resources, rules, and logic of a business process, will likely lead to under-realization of...
