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IT Process Maps. A new approach to implementing ITIL® – ISO 20000

ITIL® is complex, costly to implement, and often fails to be successfully be institutionalized.

Introduction to IT Process Maps.

ITIL Process Map is a better alternative to wordy documentation, providing a reference that can be easily understood by staff in your organization.

A fresh approach! ITIL® is translated into easy-to-read, interrelated process maps for a faster ITIL® implementation at a lower cost without reliance on external consultants. It Process Maps is AXELOS ITIL® licensed solution.

This has been widely accepted with many large – and small – organizations worldwide, using the ITIL® Process Map to implement ITIL faster and at a lower cost, with less reliance on expensive consultants.

Adapting IT Process Maps at your organization

IT Process Map is meant to be actively used – it provides a set of ITIL® templates plus the means to adapt those original ITIL processes to your organization’s needs.

Ready to discuss? Book a time to get a personalized walk-through of the process!

ITIL

Information technology infrastructure library (ITIL) is as a set of detailed practices for IT service management (ITSM). ITIL focuses on improving the alignment of IT services with the needs of businesses and it provides for a good practice framework for enhancing IT services within an organization.

ITIL is the world’s leading framework for ITSM good practices. Many of the top global companies utilize ITIL practices to better their businesses by efficiently leveraging the top five benefits of ITIL to sustain their competitive advantage.

  • Enhanced Company-wide Optimization
  • Improved Client Satisfaction
  • Constructive Company Transformation
  • Better Service Delivery and Reduced Recovery Time

Ready to discuss? Book a time to get a personalized walk-through of the process!

Namaa Charity Association

Suleiman Almualem

"ProServ performance management solution contributed to the achievement of the 2018 Charity Work, Excellence Award in the Kingdom of Saudi Arabia. It facilitated Namaa’s strategy execution and performance management in an easy, fast, and enjoyable manner"

Piraeus Bank Egypt

Gamal Moharam

"We needed a reliable, experienced partner to contribute to the installation of the new core banking system and flowcharting and redesign of the SOPs in both Arabic and English and have them published on the bank’s portal. ProServ committed and delivered in six months."

Saudi Brothers

Pradeep Sharma

"ProServ was instrumental in automating our balanced scorecard system. The setup, training, and rolling out of the system to all subsidiaries was completed in less than three weeks."