There is a misconception that strategy planning is ONLY for large organizations, and that small businesses don’t need it. Is this statement true? Moreover, the “classic” approach to strategic planning doesn’t work very well for small businesses. The traditional...
The days when someone in a fancy office in an upper floor wrote a strategy, got it approved from the board of directors, and sent it down to the various functions to execute, are gone. Everyone should be included in the strategy development process. Section heads,...
Digital transformation is not an IT initiative as many believe. It is a C-suite initiative that is derived from the company’s strategic direction; integral to sustaining its competitive advantage. Upper management must decide on the unique customer journey that the...
Robotic process automation (RPA) without Business Process Management (BPM) is like constructing a building without a blueprint. The lack of understanding of the time, cost, resources, rules, and logic of a business process, will likely lead to under-realization of...
