Finetool Saudi Arabia

ProServ contributed to the development and implementation of Finetool Saudi Arabia strategy and starting its performance management journey.

Challenge:

• Misconception that strategy is only for large companies and that the process is complex and re quires many resources.
• Procrastination of conducting strategy initiative due to work overload and not having the experience in facilitating the undertaking of the project
• Lack of common understanding of the “expected results” and a clear definition of objectives and key performance indicators (KPIs)
• Absence of cross functional, shared performance management platform to collect KPIs actual measures to monitor progress via dashboards.

Solution:

• Onboarding strategy workshop including introduction to balanced scorecard and corporate performance management approaches
• Strategy workshops’ facilitation that lead to articulating company’s strategic direction, core values, expected results and strategic objectives and KPIs.
• Automated company strategy framework into a performance management system that electronically updated dashboards to monitor progress made and take corrective action.
• Participated in monthly performance management reviews and progress reports.

Outcome: