by admin | May 16, 2020 | Business Process Management, Performance Management
The days when someone in a fancy office in an upper floor wrote a strategy, got it approved from the board of directors, and sent it down to the various functions to execute, are gone. Everyone should be included in the strategy development process. Section heads,...
by admin | May 3, 2020 | Digital Transformation
Digital transformation is not an IT initiative as many believe. It is a C-suite initiative that is derived from the company’s strategic direction; integral to sustaining its competitive advantage. Upper management must decide on the unique customer journey that the...
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